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Fulfillment provider comparison – Futura Marketing vs. other service providers
Choosing the right fulfillment provider can make a huge difference in your business. Therefore, it's important to carefully consider the different options. In this article, we compare Futura Marketing with other fulfillment service providers and highlight why Futura might be the better choice for your business.
Experience and know-how
Experience and expertise are two crucial factors for a company's success. At Futura Marketing, we can look back on over 30 years of experience in the industry, and this is reflected in the quality of our work.
Meanwhile, there are many start-ups in the market that enter the industry without the necessary knowledge and experience.
Examples where manual work pays off to the maximum:
- Careful quality control
- Manual packing station
- Measure, count, weigh: Stocks in real time
- Size and quality control for textile shipping
Your direct contact for maximum quality:
Kurt Schauer
Managing Director
Sabine Treptau
Office management
Phone: + 49 (7563) 9110 - 43
sabine.treptau@futura-marketing.eu
Andreas Schupp
Warehouse management
Phone: + 49 (7563) 9110 - 24
andreas.schupp@futura-marketing.eu
The comparison to other fulfillment providers
| futura fulfillment | Other providers |
| ✅ Since 1993 on the market with 30 years of experience | ❌ Startups without experience and know-how |
| ✅ Not only standard solutions but everything can be customized at a fair price | ❌ Often only standard solutions without individual processes |
| ✅ Personal onboarding with your own permanent contact person | ❌ Automatic processes without the possibility for individual processes |
| ✅ German-speaking employees with very good telephone accessibility | ❌ International call centers with constantly changing contact persons |
| ✅ interface to the common systems, individual connection possible | ❌ Often limited connection options |
| ✅ Very fast response times | ❌ Mostly ticket-driven, lengthy processes without personal contact |
| ✅ Fair market prices through framework agreements | ❌ Standard prices that are sales-dependent and become very expensive if they are undercut |
| ✅ worldwide shipping, also by freight forwarder | ❌ Usually only standard parcel shipping |
| ✅ Storage, picking and shipping | ❌ Usually only stock OR shipping |
| ✅ Small parts warehouse and Warehouse for large parts | ❌ Usually only standard sizes |
| ✅ Assembly and set creation | ❌ Often only standard processes without individual services |
| ✅ Cost-effective returns processing and processing | ❌ No returns processing or very expensive |
| ✅ Long-term and loyal customers | ❌ Frequently changing customers and contacts |
| ✅ Cost-effective Amazon Pre-FBA with preparation according to strict AMAZON guidelines | ❌ No FBA offer |
| ✅ Omni-Channel for all customers | ❌ Either B2B or B2C |
| ✅ Flexible Scaling of the business model | ❌ Very limited range of services |
| ✅ Organic certified for food handling | ❌ Usually no organic certification available |
| ✅ Member of JTL Fulfillment Network | ❌ Often no connection to fulfillment networks |
| ✅ Individual packaging and picking for promotional shipping | ❌ Usually only standard offers without individual services |
| ✅ Design, programming and performance marketing for the online shop | ❌ Often just pure fulfillment, no eCommerce support |
| ✅ Design and printing of inserts, flyers or packaging | ❌ No offer in the printing area |
| ✅ lettershop for sending catalogs and price lists | ❌ Lettershop is rarely offered |
| ✅ Individual Sample shipment and sample packs | ❌ Mostly only standard eCommerce without deviation from the norm |
| ✅ For Swiss customers we offer a German address with tax number | ❌ This service is rarely offered |
| ✅ Individuality and Special solutions are our specialty | ❌ As a rule, everything is according to plan, i.e. no deviation from the norm |
| ✅ Ideal Location at the border triangle DACH – Germany, Austria, Switzerland | ❌ Partly only call centers or in big cities like Hamburg & Berlin |
Clear processes, flawless results
You tell us what you have to ship. Whether it's large or small, thick or thin, heavy or light, robust or fragile, large or small. We take care of everything: standard or bulky goods, books or goods, components, (organic) food, letters, or bulk printed matter. We take care of how to package your products optimally and securely and ship them using the most cost-effective shipping method.
You will then receive a binding offer so that you can clearly calculate your costs.
Examples of smooth processes:
- Careful storage and retrieval
- Heavy-duty equipment for high volumes
- Excellent implementation speed
- Clean, dry storage areas for advertising materials, catalogs and textiles
Handcraft: Careful and individual
Careful quality control
packing station
Measure, count, weigh: Stocks in real time
Size and quality control for textile shipping
Careful storage and retrieval
Heavy-duty equipment for high volumes
Excellent implementation speed
Clean, dry storage areas for advertising materials, catalogs and textiles
Futura Marketing has been working sustainably for years!
We feed approximately 100.000 kW of solar power into the grid annually via our solar system. Recycling plays a major role for us. For example, we produce filling material ourselves using a packaging cushioning machine from unused cardboard. Even the management team doesn't have their own company car. All employees have access to a pool of fuel-efficient Euro 5 diesel vehicles.
Fulfillment provider comparison – What companies should consider when choosing a provider
- Experience and reputation : It's important to choose a provider that's well-established in the industry and has extensive experience. You can check out reviews and testimonials from other customers to get an idea of the quality of the provider's services.
- Customer serviceA good fulfillment provider should offer excellent customer service. This includes fast and effective communication, helpful support when problems arise, and a generally positive attitude toward their customers.
- Price-Performance Ratio: The costs of fulfillment services can vary considerably. It's important to choose a provider that offers good value for money. This doesn't necessarily mean choosing the cheapest provider, but rather one that offers high-quality services at a reasonable price.
- Technology and infrastructure: The provider should have the necessary technology and infrastructure to meet your fulfillment needs efficiently and effectively. This includes modern warehousing technologies, efficient shipping and delivery methods, and robust IT systems.
- ScalabilityAs your business grows, your fulfillment services should be able to scale with it. A good provider should be able to adapt its services to your business's growth and changing needs.
That's why you should choose Futura Marketing after a fulfillment provider comparison
Customization and pricing
Nowadays, more and more customers value individual solutions tailored precisely to their needs. We recognize this need and offer our customers unique and adaptable solutions at fair prices. But that's not all.
We go one step further and offer personalized onboarding with a dedicated contact person. This is a major advantage over other providers who automate the onboarding process.
Accessibility and customer service
For us, accessibility and customer service are key aspects of providing our customers with first-class service. With German-speaking employees and easy telephone accessibility, you as a customer can ask questions at any time and have us solve your problems.
Unlike many other providers who rely on international call centers with changing contact persons, at Futura we focus on a personal touch and customer proximity. Our goal is to satisfy you as a customer and build a trusting relationship based on reliability and expertise.
Interfaces and response times
A system's interfaces and response times can make the difference between a successful and a frustrating experience.
With Futura, you can be assured of fast and effective response times, saving you time and hassle. We also offer customized integrations with common systems, allowing you to tailor your system perfectly to your needs.
Unlike other providers that have lengthy, ticket-driven processes without personal contact, with Futura you can enjoy a more personalized and streamlined experience.
Shipping and storage
We pride ourselves on offering comprehensive and reliable shipping to all parts of the world, including freight forwarding. Furthermore, we can securely store both small and large parts in our warehouse, something many other providers cannot.
We believe that flexibility and adaptability are paramount to meeting our customers' needs. That's why we offer a wide range of services to support your business needs. With our shipping and warehousing offerings, you can rest assured that your goods are in the best hands.
Returns processing and customer loyalty
We are a company that sets itself apart from other providers by offering cost-effective returns processing and reconditioning.
This is an important service because returns can be expensive, and many companies pass these costs on to the customer. This is not the case with us.
In addition, we also offer long-term, loyal customer relationships. This combination of high-quality service and customer loyalty makes us a true winner in the market. Whether you're an entrepreneur or a customer, Futura is the choice for price-conscious people who value service and quality.
Special services and location
Futura offers numerous special services to meet the individual needs of our customers. In addition to customized packaging and picking for promotional mailings, we also offer the design and printing of inserts, flyers, and packaging, as well as a lettershop for mailing catalogs and price lists.
But that's not all: Futura also benefits from an ideal location at the border triangle of Germany, Austria, and Switzerland. This allows us to operate smoothly and quickly across borders and save valuable logistics costs.
Our Partners
