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Fulfillment Austria for online shops with their own warehouse
As soon as your orders regularly cross the border, fulfillment Austria with a warehouse near the border is worthwhile instead of your own space in the neighboring country. Futura Marketing handles goods receipt, storage, picking, and shipping from a single location. Your goods are located in Germany and still reach Austrian recipients without a detour through a second warehouse.
Every delivery is checked, booked in with exact inventory accuracy, and stored on over 3,000 sqm of heated space. When an order comes in through your shop, it goes into picking the very same day. Packing is done by hand. Checks are performed according to the principle of zero-error tolerance, shipment by shipment.
You retain your product range, pricing, and customer contact; we handle the processes behind the scenes. Our E-Commerce Fulfillment shows what this process looks like across the entire online retail sector. With fulfillment Austria, the short distance to the border is an added time advantage, because shipments use the same parcel networks as domestic German parcels. This completely saves you two warehouse locations with duplicate inventory management.
We serve your customers as a fulfillment service provider Austria
We work as a fulfillment service provider Austria for brands that regularly deliver to Vienna, Graz, or Innsbruck. The process always remains the same. Picking, inspection, packaging, and handover to the shipping provider interlock without you having to intervene. Shipments received by the afternoon leave our facility on the same business day.
We do not impose a fixed system requirement on you. Whether your shop runs on Shopify, WooCommerce, or an ERP system like JTL, we adapt the interface to your infrastructure rather than the other way around.
We also accept items without a barcode and then work by item number or description. A system change on your end is never necessary to get started.
For questions, you reach dedicated contacts rather than a hotline with changing agents. This personal structure has shaped our work as a fulfillment service provider since 1993. Anyone who outsources fulfillment Austria gives up a sensitive part of the customer relationship, which is why accessibility is part of our service for us. Especially during promotions and peaks, quick coordination determines whether deadlines are met.
A fulfillment center Austria right at the tri-border region
Our location in Kisslegg in the Allgäu is situated in the tri-border region and therefore functions as a fulfillment center Austria without you having to hold duplicate inventory. The route to Vorarlberg and Tyrol is short. Shipments heading toward Vienna run through established parcel networks that achieve the same transit times as domestic shipping. A second warehouse in the neighboring country thus becomes unnecessary for most shops.
Which services are required in ongoing operations depends on the product range. The following overview shows which components retailers with Austrian business typically book and what lies behind each one.
| Module | What we take on | Typical for |
|---|---|---|
| Storage | Storage on 3,000 sqm, daily updated inventory | Year-round assortments |
| Pick and pack | Order picking and packaging by hand | Shops with many variants |
| Shipping AT | Handover to parcel service, shipment tracking | End customer business |
| Returns | Inspection, processing, restocking | Fashion and beauty |
| Assembly | Sets, inserts, promotional packages | Campaigns and peaks |
The modules can be booked individually; the combination of storage, shipping, and returns usually makes the most sense. If you only want to handle individual actions, start with a limited package and expand later. To help you assess the ongoing costs, you will find our fulfillment costs broken down transparently. The prices for fulfillment in Austria hardly differ from German shipping, because the same processes and spaces are used.
Ship small quantities starting from 10 units for the Austrian market
Many providers only start at several hundred shipments per month. We accept orders starting from 10 units and thereby make market entry plannable even for small shops and young brands. Your fulfillment warehouse in Austria then grows along with your sales, without you having to bear fixed costs for your own spaces.
This is crucial, especially when testing a new market. You initially store a manageable quantity, observe demand over a few weeks, and then increase stock in a targeted way. This way, incorrect forecasts do not cost you a year’s rent for a half-empty warehouse. Fulfillment in Austria starts this way with calculable risk.
A suitable fulfillment provider in Austria should maintain this flexibility even during seasonal peaks. During the Christmas season or discount promotions, we increase staff in picking instead of pushing orders to the following week. Our team has worked together with a fixed roster for years and knows the processes. Your delivery times remain stable while the volume rises at short notice.
Clarify customs and import duties for fulfillment to Austria
For fulfillment to Austria, no customs duties apply, because both countries belong to the EU single market. Export declarations and import duties are not required. This makes Austria the simplest foreign market for German online retailers, provided you handle the tax aspects properly from the outset and keep complete records.
What remains relevant is VAT via the OSS procedure and participation in an Austrian collection system for packaging. These obligations lie with the retailer, not the logistics provider, and we openly point this out instead of concealing it. We provide you with the shipping data and quantity records you need for reports and annual financial statements. This keeps fulfillment in Austria properly documented for tax purposes as well.
The situation is different for Switzerland, where customs clearance, import VAT, and paperwork do actually apply. We have been supporting this route for years through our fulfillment Switzerland. If you serve both markets, you manage storage and shipping from a single source.
